American Leak Detection of the North Bay & the Peninsula Testimonials

"His actions went beyond what was expected."

Although I got misplaced in your computer client system, we were found. On the leak detection portion, Sean was very helpful in explaining what he was looking for and describing what he found, and the solutions. Anthony came to do the corrective work. He was very professional and friendly. He also explained the process, what he needed to do and what he needed from us. Although it took much longer than both of us anticipated, Anthony stuck to it. His actions went beyond what was expected. We have an old pool deck with an unknown 'pebbly' surface. He went out of his way to find a close match for the surface area that was replaced. Super kudos for Anthony for his efforts and success in matching the pattern. I would highly recommend ALD and their guys for detection and leak correction services. Thank You!!

- Willie T.

"I really appreciated the call, the explanation, and the compensation."

I wrote earlier about a job done here yesterday. Christian called just hours after writing it, explained the job and why they used what they did and was very understanding of my frustration. I really appreciated the call, the explanation, and the compensation. Thank you Gregg, Christan, and ALD. I will be recommending this company in the future.

- Shannon L.

"We have never experienced such good and careful work before"

Carlos left the site cleaner than it was when he arrived. We have never experienced such good and careful work before. In fact, just the opposite, our last under-slab leak repair was performed by our local plumber who caused many thousands of dollars of cleanup expense because of his sloppy and careless work.

- Joe O.

"I just had to let you know that this team is outstanding and my pool is "leakless.""

Your team, from the phone girl "lady," to the two young men who came to my house (Ryan & Michael, I think) were delightful. I think all of us are all too eager to criticize young people, but I just had to let you know that this team is outstanding and my pool is "leakless."

- Marlene H.

"Knowing that the job was properly completed by extremely competent people was a huge relief!"

Excellent service! All staff contacted demonstrated a highly experienced, very thorough, and immensely knowledgeable and professional work ethic in resolving unforeseen issues confidently and quickly! Both the office personnel and technicians answered all inquiries completely and courteously. Knowing that the job was properly completed by extremely competent people was a huge relief!

- Randy W.

"They were both friendly and neat looking."

Two technicians arrived at scheduled time. They were both friendly and neat looking. Andrew answered all my questions and so far the pool seems to be holding the water level.

- Gloria B.

"I will use them again and again."

I have used American leak 5+ times in the last several months. They have always been able to get me a tech on short notice, have always been on time and ready to work. Everyone from the office, their techs and invoicing have been courteous and professional. I will use them again and again.

- Robert B.

"Carlos was professional and courteous. He is a credit to your company."

Dear American Leak, Please pass on feedback that Carlos did excellent work. He is a credit to your company. My advice is to do whatever you need to keep him on your team. Thanks very much for the repair. I was annoyed that it happened in the first place but Carlos was professional and courteous. Plus, he saved a mountain of trouble when the first leak was diagnosed in the wrong area, by the skimmer. Many thanks!

- Duncan M.

"I am very pleased with the service provided."

Ryan was very persistent in looking for all possible places where a leak might be present. He did an outstanding job of showing to my satisfaction that a leak was not present. I am very pleased with the service provided.

- Robert F.