American Leak Detection of Austin Testimonials

"Strongly Recommend"

Ryan did a fantastic job. Thorough, friendly, and very communicative. Strongly recommend!

- Dennis Upah

"Very Professional"

5 stars, an outstanding technician, very professional, experienced and thorough. ⭐⭐⭐⭐⭐

- Wesley Williams

"Thoughtful and Professional"

On a scale of 1 to 5, 5 being excellent I give John leak detection specialist a 5. John call me to let me know what time he would arrive also he explained approximately how long it would take and explain what he would be doing and allow me to ask questions and answers them satisfactorily. John is so very thoughtful and professional. I would recommend your company to family and friends.

- Linda Busby

"Great Experience During Storm Aftermath"

The recent Arctic Storm has put everyone under terrific strain even weeks after it ended. It brought out the best and worst in so many people. American Leak Detection is an excellent example of bringing out the best in people. Their efficiency, promptness, spot on leak detection has been such a relief to us. The true courtesy of the office staff was a surprise to me. Many overworked people get grumpy but this office person was empathetic and kind. A big thank you to American Leak Detection! I absolutely recommend them.

- Christine Tashjian

"Cody King was very professional."

Cody King was very professional. He was methodical in his search for our leak and his patience paid off. During COVID Cody wore his face mask and was very respectful. Thank you American Leak Detection!!

- Georgetown TX

"Wow, how lucky we are to have called American Leak Detection"

The bad news is that a pipe leading to/from our pool broke resulting in a precipitous drop in the water level; the GOOD NEWS is that ACE POOL SERVICE recommended AMERICAN LEAK DETECTION. Tommy responded first, detected the area of the leak and was able to plug a pool drain to stop the water loss until the repair crew arrived to dig up and replace the broken pipe and then repair the concrete they needed to go through and even completely clean up after. They also explained what they were doing during the job and gave me the broken section of pipe as a souvenir. In addition, the office staff was very helpful and very professional. All things considered, a perfectly excellently done job. Wish all companies solved problems as well as this one does.

- Michaele

"Good experience all around"

Dispatchers and onsite workers were courteous and professional. Cody was able to find the underground leak quickly and took the time to explain the process. The repair estimate was fair, and the work was done in a timely manner by Xavier and his associate. I was kept informed of arrival times, who to expect, and progress of the work. They provided a very good set of documents in support of the estimate. I recommend this company as a first contact for any hard-to-find leaks.

- Gary

"I tried 2 plumbers without success. I finally called your company and you sent out Ryan Osborne. Man was he great. He not only found the water leak but also a gas leak."

I had an extremely bad water leak outside - over 47,000 gallons a month. I tried 2 plumbers without success. I finally called your company and you sent out Ryan Osborne. Man was he great. He not only found the water leak but also a gas leak. We called the gas company and they came out and fix the gas leak. Your employee, Ryan Osborne, told me to call a plumber as he could not work on the plumbing part. We called (plumbing company) and they came out and said the leak was under my driveway or the house. Ryan said it was not. The company quoted $820 and then said it would be much more. I told them to stop. I called Ryan, he had given me his card and said to call him if I needed him any more. I did. I called him and he came out again and again found the leak. He suggested that I call another plumber which I did. The new plumber is working on the fix now. Ryan was extremely helpful. I think he needs a raise. The next time I or anybody I know needs water detection, your company is who we will call. Ryan was just great. Sincerely, Roger Lawhon, President

- Roger Lawhon

"Cody, you were out there on 4/3 for the leak detection. He 'totally loved you.'"

As told to our CSR - I just had a pleasant conversation with Charles W. Cody, you were out there on 4/3 for the leak detection. He totally loved you. He said he found and repaired the leak himself and you were very close on the location. Also said you were very thorough and we should hang on to you.

- Internal CSR